Service desk 01789 415 695
Crescent Link · customer portal

Every machine, every visit, every invoice. One place.

Scan any Crescent machine to check it, fix it or get help. Sign in to follow every engineer visit, give us a PO and download your invoices.

Sign in to your account
Who it’s for

Two ways in. Pick yours.

On site · no login needed

Operators and site teams

Scan the QR sticker on the machine with your phone camera. That’s it.

  • Pre-shift checks
  • Guided fixes
  • Report a problem
  • Request parts
  • Manuals & videos
  • Video call an engineer
See an example
In the office · sign in

Managers, buyers and accounts

Your account is set up with you by Crescent. You choose what you’re told about.

  • Live engineer tracking
  • Every request, start to finish
  • Give us a PO in seconds
  • Copy invoices and spend
  • Your whole fleet, every site
  • Manage your own team
Sign inNo account yet? Ask your Crescent contact
How it works

From sticker to sorted

1
Scan the QR code

Every Crescent machine carries one. Your phone camera opens its page — no app, no password.

2
Check it or fix it

Run the pre-shift check, or answer a few guided questions. Many problems are sorted on the spot.

3
We take it from there

If it needs an engineer, it lands with our service desk straight away — and your manager can follow it live.

Example machineNilfisk SC800See exactly what an operator sees after a scan.
Try the example
Support

Machine down? Talk to us now.

Our service desk and engineers are nationwide. Call, email, or start a video call from the machine’s page.

01789 415 695service@c-ind.co.uk
Crescent Link

Scan it. Check it. Sorted.

Point your camera at the QR sticker on any Crescent machine. No app or password needed.

Try an exampleCall service
How it works
1
Scan the QR codeYour camera opens the machine’s page.
2
Check it or fix itPre-shift check or a guided fix.
3
We take it from thereStraight to our service desk if needed.